TERZON

Contact & Help

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Frequently Asked Questions

How do I track my order?

Once your order ships, you will receive a tracking number via email. You can also view the status of your order by logging into your account and visiting the "Order History" section.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in original condition with tags attached. To initiate a return, please visit the "Orders" section in your account or contact our customer service team.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location. You can see shipping options during checkout after entering your address.

How can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible. We process orders quickly, but we'll do our best to accommodate changes if the order hasn't shipped yet.

Do you offer gift wrapping?

Yes, we offer gift wrapping for a small additional fee. You can select this option during checkout. We also provide the option to include a personalized gift message with your order.

Contact Information

Email Us

General Inquiries:

info@terzon.com

Support:

support@terzon.com

Call Us

Customer Service:

+1 (800) 123-4567

Hours:

Mon-Fri: 9AM - 6PM EST

Visit Us

Terzon Headquarters

123 Tech Lane, Suite 200

San Francisco, CA 94107

Live Chat

Available on our website

Mon-Fri: 8AM - 8PM EST

Sat-Sun: 10AM - 6PM EST